TANDY Media is committed to protecting and maintaining your privacy. As part of normal daily operations we may collect your information. The following privacy policy describes the type of information TANDY Media may collect and what may happen to that information.

Any questions regarding this policy or enquiries regarding privacy should be sent to TANDY Media Limited, PO Box 302, Bexhill-on-Sea, TN40 9HN, UK.

What type of information is collected by TANDY Media?

TANDY Media collects most information directly from the users of it’s website(s). We collect this information so you can subscribe to one of TANDY Media’s magazines, purchase products via the TANDY Media website, request a product or service from TANDY Media, complete a survey or questionnaire, enter a competition, or communicate with TANDY Media by e-mail or telephone.

TANDY Media may also be provided with personal information about an individual from a third party, for example from third parties who give gift subscriptions. The type of personal information collected includes (but is not limited to) name, address, contact details, age range and gender.

How is this information used by TANDY Media?

TANDY Media uses personal information primarily for the purpose to facilitate orders for subscriptions via it’s website(s). TANDY Media may also use this information to enhance the shopping experience, resulting in a more personalised service for you. TANDY Media may also use this information to communicate with it’s customers and to provide updated information on products and services.

From time to time, we may provide statistical information about sales, trading patterns and navigation techniques to our publishing partners. This will simply comprise data collected about you and other users to form aggregate results.

Unless requested not to, TANDY Media may provide your personal information to third parties, which may in turn provide your information to carefully selected other third parties for marketing purposes.

To whom might TANDY Media disclose Personal Information?

TANDY Media will provide your information to Publishers or suppliers of the products or services you have ordered so that these orders can be fulfilled.

TANDY Media may also provide your information to other organizations who are sponsoring or otherwise involved with or participating in a promotion, competition or survey; including registered companies that are involved with the drawing of the prize and database management entities.

Use of Internet Cookies online

Cookies are small pieces of information that are stored by your browser on your computers hard drive. Our cookies do not contain any personally identifying information, but they do enable us to provide the functionality you require when visiting TANDY Media websites (for example, to place items in your shopping cart).

 

Copyright And Intellectual Property Rights

Unless specified, all copyright, trademarks, design rights and all other intellectual property rights (registered or unregistered) and all content located on the website are the exclusive property of Tandy Media Ltd. All rights reserved. Any unauthorised reproduction and/or use is strictly prohibited, unless written permission has been granted by Tandy Media Ltd.

You are only allowed to print, download or temporarily store extracts from our websites for your personal, non-commercial use, or information or when you use the Internet Online Payments Service. You must keep any copyright or other notices contained in the original material on any of the material you download. You are not allowed to alter, copy, distribute, transmit, display, reproduce, or transfer anything on this website and any other use is prohibited unless you first get our express written consent. No one may use any part of our internet websites on any other website, or link any other website to our internet websites, without such consent.

Use Of The Website By You

The information contained in this website is intended for general information only. Tandy Media Ltd makes no representation or warranty as to the accuracy or availability of such information, and shall not be responsible in any way for any use of or reliance on such information by any person.

Tandy Media Ltd is committed to the highest standards of quality of information. If there are any items of incorrect information would you please contact us and advise which page contains the error.

Tandy Media Ltd is not responsible for any sites that may be accessed from links contained in this website, and makes no representation or warranty as to their availability, or the suitability or accuracy of their content. If you choose to link to these sites you do so at your own risk.

You agree not to use any obscene, indecent or offensive language, or to place on the website any material that is false, defamatory, abusive, harassing or hateful. Further, you may not place on the website any material that breaches copyright or any other rights of another person or organisation. You may not place on the website any information that is encrypted, constitutes junk mail or unauthorised advertising, invades anyone’s privacy, encourages conduct that would constitute a criminal offence or give rise to civil liability, or that otherwise violates any local, state, national or international law or regulation. You agree to use the website only for lawful purposes and you acknowledge that your failure to do so may subject you to civil and criminal liability.

You are responsible for ensuring that any material you provide to the website including but not limited to text, photographs and sound, does not violate the copyright, trade mark, trade secret or any other personal or proprietary rights of any third party.

You are responsible for the content of your posts and Tandy Media Ltd does not accept any liability for the content or accuracy of your messages.

If you believe that your work has been copied and is accessible on any Tandy Media Ltd website in a way that constitutes copyright infringement, or that the website contains links or other references to another online location that contains Tandy Media Ltd immediately so appropriate action can be taken.

Disclaimer

Tandy Media Ltd makes every effort to ensure that information contained in these pages is accurate and up to date. However, we cannot guarantee that inaccuracies will not occur and we cannot give you any warranty nor can we make any representation regarding the accuracy or completeness of the content of our website.

Tandy Media Ltd, its employees or agents cannot be held responsible for any loss, damage or inconvenience caused as a result of use of this website, or reliance on the information provided or any other information accessed via these web pages. Tandy Media Ltd accepts no liability for any such loss, damage or inconvenience and it is up to the user to satisfy himself of the suitability of the website(s) which he uses entirely at his own risk.

Access to and use of this website is at the user’s own risk and Tandy Media Ltd does not warrant that the use of this website or any material downloaded from it will not cause damage to any property, including but not limited to loss of data or computer virus infection. You are advised to ensure that you have adequate measures to prevent any such problems.

Tandy Media Ltd is not responsible for the contents or accuracy of any linked websites and does not necessarily endorse the views expressed within them. These links are provided for your convenience and do not imply that we endorse or support those organisations, the information on their pages, or their products or services in any way.

These sites are not under the control of Tandy Media Ltd and we cannot be responsible for their content. We cannot guarantee that these links will work at all times and we have no control over the availability of the linked pages. You link to such websites at your own risk. Tandy Media Ltd cannot be liable for any loss or damage which may arise from the use of such third party websites.

Subscriptions Policy

If you ordered a magazine subscription and wish to cancel, we are happy to refund any un-mailed issues. If you are dissatisfied in any way, you can write or call to cancel and we will refund you for all un-mailed issues.

Returns Policy
Unwanted Items

We hope that our customers are fully satisfied every time they shop with us. However, occasionally we understand that you may wish to return an item. In the case of unwanted items they may be returned, unused, within 30 days of delivery in exchange for a different item or a full refund. Please pack the relevant item securely in its original packing, in a re-sellable condition, and send it to us with an explanation of the reason for its return. Please note that you will be responsible for the costs of returning the goods except where a fault is discovered within 30 days of purchase – in these events, we will cover the cost of the returned delivery. When returned items are being exchanged for different products you will be charged for re-delivery, where applicable. In the case of all returned items it is the customer’s responsibility to ensure safe delivery to us and we recommend the use of an insured postal service. All outgoing delivery costs are excluded.

Please return faulty goods to TANDY Media Limited, PO Box 302, Bexhill-on-Sea, TN40 9HN, UK.

Exclusions for unwanted items

We cannot accept returns of audio/video/DVD products or software that you have unsealed or any periodicals/magazines.

Faulty Items

Please return faulty goods to our office at the address above. A like for like replacement will be provided where possible. The item must be within the manufacturer’s warranty period, if applicable. Where items returned are subsequently found NOT to be faulty, the customer will be liable for all costs.

Items sent in error

In the case of an incorrect item being received, we will endeavour to send you the correct item as soon as possible once we receive the original item back. You will not be liable for any carriage charges to rectify this situation.

Damaged Goods

If goods are found to have been damaged in transit then they may be returned and a replacement, if requested and if available, will be despatched. If no replacement is available then monies will be refunded in full. We must be informed within 7 days of receipt by either e-mail on admin@tandymedia.com or by telephone on 01323 514435 (UK) or +44 1323 514435 (overseas) with confirmation in writing thereafter. It is in your own interests to check the delivery immediately and notify us of any problems.

Non-Delivery of Goods

Claims for missing items or the non-delivery of complete orders must be made within 30 days of the despatch date. Any claims for non-delivery after 30 days from the date of despatch cannot be accepted. Any customers who have selected surface mail as their delivery option please call UK: 01323 514435 (UK) or +44 1323 514435 or email admin@tandymedia.com for further information.

 

These Terms & Conditions shall be governed by the laws of England and Wales and the courts of England and Wales shall have exclusive jurisdiction.